Tyrone Turner

"Action is the foundational key to all success." ~Pablo Picasso

Tyrone Turner’s Bio

“All that we are is the result of what we have thought.” -Buddha

Thanks for stopping by. My name is Tyrone Turner and I’m a 46–year-old aspiring Renaissance Man from Queens, New York. I have published 3 poetry books, a business development book, a corporate survival guide, and a martial arts book to date (March 2016).

In my corporate and direct selling travels, I have become known as Ty the Card Guy and as the Chief Appreciation Officer. This happened because I regularly send greet cards and sometimes small gifts to my contacts. Why do I do this? Well, I want my friends, family and customers to know that I love and/or appreciate them.

I also found that a “side effect” from doing this generated a huge amount of referrals. It was actually an unintended result. However, author, Curtis Lewsey, says it best: “There are a lot of ways to show you care. The challenging part is slowing down for a few minutes each day to focus on what has proven to be one of the most powerful forms of marketing {showing gratitude}, Appreciation Marketing®.”

I’m not all business all the time though. For fun I like comedy shows, Jazz and R&B concerts, reading (history, anthropology, self-improvement, science fiction, and suspense), exercising, and the martial arts / combat sports.

Again, thanks for stopping by.

If you want to keep in touch via social media, please connect to me via the below sites:

Facebook:

http://www.facebook.com/tyroneturnernyc

Twitter:

@tyroneturner

LinkedIn:

http://www.linkedin.com/in/tyroneturner

_________________________________________________________________

WORK HISTORY AND EDUCATION

briefcase

Below is my work history. I’ve been working in Corporate America since 1987, and the range of my experience goes from litigation paralegal, sales representative, business developer, high school teacher, operations manager, social services worker, to martial arts instructor.

EXPERIENCE

Hip Hop 4 Life, Inc., New York, NY, Program Facilitator, 07/16 to Present

We use elements of Hip Hop culture to provide our participants with transferable skills.We implement our core programs that are designed to engage, educate, and empower youth to become extraordinary individuals.

Our core programs are Urban Ambassadors, Follow the Leader, The Choice is Yours, Man Up/Shades of Beauty, The Rhythm, Droppin’ Science, and Language Arts Remixed.

My duties include but are not limited to the following:

  • Facilitate program sessions and projects

  • Plan engaging lessons related to the core program curriculum map

  • Guide youth in the development of a youth driven service project

  • Manage logistics of service project implementation

  • Provide opportunities for reflection relevant to projects

  • Organize and maintain up-to-date student information including attendance sheets

  • Work with Program Manager to develop recap report

  • Chaperone outings and events

  • Attend program related meetings/calls including staff and planning meetings

  • Perform other duties as assigned by supervisor

NYC Administration for Children’s Services, Brooklyn, NY, Juvenile Counselor, 09/15 to 07/16

  • Was responsible for the custody, direct care, supervision and counseling of youths in the
  • custody of the Administration for Children’s Services
  • Maintained the safety and order of youths in juvenile
    detention facilities, dormitories, corridors, dining rooms, recreation areas and classrooms
  • Accompanied, supervised and provided security for youths in transit to/from and during their presence at locations, such as courts, court detention rooms, hospitals and related facilities
  • Identified and reported any unusual occurrences; communicated with other Juvenile Counselors to exchanged pertinent information
  • Established positive rapport with youths to prevent incidents, including physical altercations between youths and intervene before or during escalation of incidents or destruction of property; guide and directed group and recreational activities
  • Supervised meals, visits, and recreational programs; conducted searches to ensure the custody and safety of youths
  • Conducted searches in order to detect and confiscate contraband; enforce security procedures in accordance with agency guidelines
  • Implemented constructive programs designed to establish a harmonious environment
  • Counseled and help youths, individually or in a group, to assist them in the development of socially desirable behaviors

YMCA of Greater NY (Rockaway Branch), Arverne, NY, Martial Arts Instructor, 08/15 to Present

  • Responsible for teaching clientele practical personal protection skills based on Minimalist Martialist Method and Tactical Civilian Combatives
  • Teach children and teens Goju-Ryu Karate

Sheltering Arms / Safe Space, Far Rockaway, NY, Case Manager, 12/14 to 09/15

  • Provided case management, counseling to prevent homelessness among at risk youth
  • Carried a caseload and presents relevant details and progress at meetings and case conferences
  • Conducted assessments and refered youth that displayed a need for more intense counseling or are in need of mental health services to Social Worker or mental health/clinical services
  • Completed paperwork for youth in a timely fashion including but not limited to case notes, assessments and referral materials
  • Worked with street and homeless youth to identify options for housing, including returning home or with family if deemed appropriate
  • Acted as a liaison with any existing service providers involved with the youth or their family
  • Worked with family members, when possible, and encourages them to become the young person’s primary support system
  • Provided follow-up services to youth who reunite with their families for a period of 90 days or longer
  • Facilitated workshops at the Drop-in center and encouraged active participation among youth
  • Submitted reports to supervisor and/or funder(s) on time and in appropriate format
  • Worked alongside all other program staff and Director to develop and evaluate programming
  • Conducted outreach and presentations as needed and as assigned
  • Performed all other program and position duties as delegated by supervisor that will may also support all other Youth Services programs

Sheltering Arms / Safe Space, Jamaica, NY, Lead Mentor – Jamaica & Far Rockaway – 03/14 to 12/14

I was the lead mentor with the Arches program via Sheltering Arms / Safe Space. Arches is a group mentoring program that is under the auspices of the NYC Department of Probation that helps justice-involved young adults transform the attitudes and behaviors that led to their criminal activity. It is designed is to help probation clients get out of the criminal justice system by strengthening their attachment to education, work and community.

I worked between the Jamaica and Far Rockaway offices.

My duties included:

  • Served as a facilitator for a group of 20 participants and meeting weekly with the Project Coordinator to discuss progress of Interactive Journaling curriculum in the group and plan for upcoming group meetings
  • Met individually with designated mentees at least once per week
  • Provided emotional support, guidance, and advice to mentees at all times via phone
  • Assisted mentees in personal development and growth
  • Completed client progress notes and other assessments of client progress and communicating client progress to the Program Coordinator
  • Administered data collection instruments (such as skills tests or self-assessments) to participants and providing the results to the Program Coordinator
  • Took attendance and distribute metro cards at group meetings
  • Identified other services that would be beneficial to clients
  • Attended initial and ongoing training and other technical assistance or other professional development activities identified by the Department of Probation or Safe Space

Forrest Solutions Outsourcing, New York, NY, Experience Manager – Richards Kibbe & Orbe – 10/11 to 01/13

  • Provided leadership and training for a 9-person team at Richards Kibbe & Orbe that handled office supplies management, mail and courier services, copying and scanning services, facilities management, and reception services for the firm
  • Effectively managed the budget and controlled expenses effectively at my assigned site
  • Operation generated more than $450,000 per year in revenue
  • Rigorously monitored client SLA’s and created and implemented action plans in the event SLA’s are not being met
  • As a member of the Excellence in Leadership Team, I helped to develop new procedures based on best practices to improve the operation of the sites and to lower operating costs
  • Managed, trained and coached other managers to develop a work environment that inspires employees and over satisfies our clientele
  • Worked closely with HR and senior operations management to recruit and on-board new hires and to create training modules and uniform tracking tools for new sites
  • Ensured all work standards were exceeded on a consistent basis

Williams Lea, New York, NY, Operations Manager – Cadwalader, Wickersham & Taft – 06/08 to 4/11

  • Site was one of the top 3 NYC law firm operations in profitability for 2009 and 2010
  • Operation generated in excess of $3 million per year in revenue
  • Recipient of the Williams Lea Exceptional Team Player Award for 2010
  • Managed and provided leadership for 35-person staff working onsite at Cadwalader, Wickersham & Taft
  • Attracted, train, and develop personnel to work in our reprographics, imaging, mail, office supplies, and fax operations
  • Rigorously monitored the site budget and P&L to reduce expenses and increase revenue
  • Evaluated the operational and financial feasibility of new offerings and manage the implementation of new services
  • Identified growth opportunities and developed strategies to optimize them
  • Worked very closely with HR to create training and incentive programs for site-level employees company-wide

TransPerfect, Inc., New York, NY – Director, Business Development – 11/07 to 06/08

  • Opened five brand new accounts for document management and deposition services
  • Researched cases using various online databases and visiting state and federal courthouses to review the physical court docket for the document management, translations, and deposition services divisions
  • Acted as a liaison between different sales divisions to set up cross-selling opportunities
  • Educate other sales representatives on the phases of a litigation matter, and create scripts for sales representatives to enable them to have more effective sales calls and sales meetings
  • Actively solicited litigation attorneys, litigation paralegals, and litigation support personnel within a law firm to buy various products and services to help them save time, energy, and money
  • Shadowed sales representatives on sales meeting to help capture new business
  • Scheduled and presented at “Food for Thought” and CLE workshops

Merrill Legal Solutions, New York, NY – Director, Business Development – 02/06 to 11/07

  • Led the NYC sales team with most new appointments, new business, and “lunch and learn” presentations
  • Promoted from Account Manager, to Account Executive, to Director of Business Development in less than 18 months based on exceeding sales quotas and selling multiple service lines – best month was $127,000 in sales
  • Researched cases using various online databases and visiting state and federal courthouses to review the physical court docket for the document management and deposition services divisions
  • Acted as a liaison between different sales divisions to set up cross-selling opportunities
  • Educate other sales representatives on the phases of a litigation matter, and create scripts for sales representatives to enable them to have more effective sales calls and sales meetings
  • Actively solicited litigation attorneys, litigation paralegals, and litigation support personnel within a law firm to buy various products and services to help them save time, energy, and money
  • Shadowed sales representatives on sales meeting to help capture new business
  • Scheduled and presented at “Lunch and Learn” and CLE workshops

Friedman Kaplan Seiler & Adelman LLP, New York, NY – Senior Litigation Legal Assistant – 07/04 to 02/06

  • Assigned to cases involving anti-trust, breach of contract, and patent infringement issues
  • Maintained various case files, manage several case databases, and coordinate document productions
  • Cite check cases for motion and brief preparation and proofread documents generated by attorneys
  • Helped train and manage junior paralegals

Hogan Lovells – Senior Litigation Legal Assistant / Case Manager – 11/98 to 05/03

  • Assigned to cases involving product liability, reinsurance, bankruptcy, and white-collar criminal issues
  • Maintained various case files managed several case databases, and coordinated document productions
  • Performed physical and electronic court fillings and document retrieval
  • Cite checked cases for motion and brief preparation and proofread documents generated by attorneys
  • Responsible for the litigation calendar (i.e. court appearances; deadlines; and depositions) and answered/appeared for the firm at motion hearings (calendar calls)
  • Supervised and trained junior paralegals and law clerks and help set up and maintain law library
  • Processed invoices for payment for the litigation and bankruptcy practice groups

Datum Legal, New York, NY – Account Executive – 09/97 to 11/98

  • Developed new business relationships with law firms and the legal departments of corporations
  • Consulted clients on reprographic solutions to their document production needs

Jones Day, New York, NY – Litigation Legal Assistant – 04/94 to 09/97

  • Assigned to cases involving product liability, patent infringement, securities, and breach of contract issues
  • Managed document productions and maintained case files
  • Supervised and trained junior paralegals and project assistants
  • Lead paralegal on several trial teams

Wood, Williams, Rafalsky & Harris, New York, NY – Litigation Legal Assistant – 02/93 to 04/94

  • Assigned to cases involving tort, professional liability, and foreclosure issues
  • Drafted and reviewed discovery demands
  • Cite checked briefs and digested deposition transcripts
  • Organized document productions and scheduled deposition and physical examinations for witnesses
  • Served papers on opposing counsel and filed documents at court
  • Trial experience

Simpson Thacher & Bartlett LLP, New York, NY – Litigation Paralegal Clerk – 06/87 to 02/93

  • Assigned to cases involving breach of contract and general litigation issues
  • Assisted paralegals, case managers, and attorneys with file maintenance and document productions

OTHER WORK EXPERIENCE

NYC Department of Education, Brooklyn, NY – Social Studies Teacher – EBC ENY HS for Public Safety & Law – 05/03 to 06/04

  • Taught Introduction to Law (e.g. torts, family law, criminal law, etc.) and Introduction to Corrections (e.g. theories of punishment and rehabilitation, police procedure, etc.) elective courses
  • Chaired various student clubs (e.g. Mock Trial, Student Activities Committee)

US Army Reserve, 800th Military Police Brigade, Uniondale, NY – Military Policeman – 12/91 to 12/99

  • Specialized in civil disturbance control and enemy prisoner of war containment

RELEVANT SOFTWARE AND SKILLS

EDUCATION

St. John’s University, Jamaica, NY – 09/88 to 05/92

    • BA degree in Political Science
    • Honors Program – 3.36 GPA

References are available upon request

In regards to my references, please visit my Linked In page. I have been fortunate enough to receive recommendations from direct reports, supervisors, peers, and customers. Visit my Linked In page at www.linkedin.com/in/tyroneturner.

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